Terms and Conditions

TERMS AND CONDITIONS POLICY:

Softi Ltd.
a) “Softi Ltd” is the trademark or registered trademark of Softi Ltd. in the U.K. and in other countries.
b) The material in the Web Site is copyright to Softi Limited or our content and technology providers. You are welcome to view, print and download the contents of the Web Site for personal use, but not for any commercial purposes or re-publication.

Contacting Us
a) Our contact address is: Softi Limited, 21 Ellis Street, Knightsbridge, London, SW1X 9AL, United Kingdom.

Alternatively, you can email us, [email protected].

Web Site Information
a) We have tried to ensure that information provided in the Web Site is accurate. However, we make no representation and give no warranty of any kind in respect of the information.
b) We do not accept liability for any loss (direct, indirect or consequential) which may arise from reliance on information contained in the Web Site or in respect of any error or omission, except in relation to death or personal injury caused by our negligence.

Description of Products
a) The description and specification of products in the Web Site is only approximate and we reserve the right to make changes which do not materially affect the quality or performance of those products.
b) We may correct any error appearing in the Web Site or withdraw any product from sale without incurring liability. Price and availability is also subject to change without notice.

Ordering Products
a) You may order products from the Web Site by submitting a completed order form through the check-out procedure.
b) We will confirm acceptance of your order by e-mail to the address you have given and the sending of this e-mail (whether or not it is received) makes the contract between us.

The Price and Payment
a) The price of the products will be the price quoted in the Web Site at the time we accept your order. The price will include any applicable value added tax, but not the cost of delivery.
b) In addition to the price, you will have to pay our delivery charges as quoted in the Web Site at the time we accept your order – unless you qualify for free delivery. The amount of these charges varies according to the method of delivery and the delivery address you specify in your order.
c) Payment is made by credit card or PayPal at the time we accept your order. (the payment methods we accept are listed in the Web Site at the time you place your order). Refunds will generally be made by means of a credit to your original payment method.
d) Although every care is taken in the quality of content on this site, there may occasionally be an error and items may be mis-priced. In this event we will either: contact you to ask if you wish to cancel the order, or simply cancel the order and notify you, at our own discretion. We are under no obligation to supply goods at the incorrect price.

Delivery of Products
a) We will arrange for delivery of the products you order by the method and to the address which you specify in the check-out procedure.
b) If you do not take delivery of the products or supply adequate delivery instructions, we may cancel your order and retain the products. In this event, we will refund you the price of the products, but you will still be liable to pay any delivery charges.
c) If there is an error or any other delivery problem in respect of the products ordered, you must notify us in writing within 14 days after the delivery date. We will not be liable for any loss or damage if you fail to do this.

General
a) The products advertised in the Web Site are intended for sale to persons dealing as consumers and are not for re-sale.
b) The Contracts (Rights of Third Parties) Act 1999 shall not apply to any contract between us, so that no contractual rights are conferred on third parties.
c) Any contract between us shall incorporate these terms and conditions and be under English law. If there is any dispute, the English Courts will have exclusive jurisdiction.
d) Although every care is taken in the quality of content on this site, there may occasionally be an error and items may be mis-priced. In this event we will either: contact you to ask if you wish to cancel the order, or simply cancel the order and notify you, at our own discretion. We are under no obligation to supply goods at the incorrect price.

Social Content Terms and Conditions

Use of user generated content

By responding:

@Softi_world and #Softiworld on Instagram, Facebook, Tiktok or
providing blanket written (digital and print) consent to any images you share from your social channels that use #SoftiWorld, #Softi_World, #Softi, #Softiwellnessgummies, #Softigummies, #SoftiClub, in description

You agree to the following:

You grant Softi ltd., its affiliates and/or related entities (collectively “Softi Gummies”) a worldwide, perpetual, irrevocable, royalty-free, non-exclusive, transferable right to use your video(s), photo(s) and/or other content posted to Instagram, Facebook or TikTok, together with your social media handle, social media user name, profile picture, caption and location information you may have included in your content (“User Content”) in any media, including but not limited to its webpages, social media pages, emails, digital advertising, retailer sites, third party sites, stores for its marketing and/or its advertising both print and digital.

You grant Softi Ltd. the right to use your username, real name, image, likeness or other identifying information in connection with any use of your User Content.

Softi Ltd. may use, display, reproduce, distribute, transmit, combine with other materials, alter and/or edit the User Content for legal and/or regulatory reasons in any way it sees fit (while maintaining the original sentiment), with no obligation to you whatsoever.

You confirm and agree that:

(i) you own all the rights in the User Content and/or that you have permission from any person(s) appearing in the User Content to grant the

rights herein;

(ii) you and all other person(s) appearing in the User Content are not under 16; and
(iii) Softi Ltd’s use of your User Content will not break any law or violate the rights of a third party. Softi Ltd. has the right to disclose your identity to any third party who claims that the User Content infringes their rights.

You warrant that your User Content is truthful and accurate and that it does not misleadingly exaggerate the effect any Softi Ltd. product(s) can achieve (whether through pre-production techniques (including lash inserts, hair extensions etc) or post-production techniques (including filtering, retouching or editing etc)).

You consent to Softi Ltd.’s collection of any personal information you provide, and Softi Ltd’s use and disclosure of that personal information in connection with the use of your User Content as described above. Your personal information may be transferred to or accessible from outside the EEA, and may be shared with affiliates or other trusted third parties working on Softi Ltd.’s behalf. By posting User Content with any Hashtag(s) defined below or otherwise providing Softi Ltd. with personal information, you agree to such collection, use, disclosure, transfer and processing of your information in accordance with these Terms and Conditions, Softi Ltd.’s Privacy Policy, and applicable data protection laws and regulations.

You will not hold Softi Ltd., or any person acting on Softi Ltd.’s behalf, responsible for any claims or demands in connection with the use of your User Content.

You accept that Softi Ltd. will not pay you for the use of your User Content and/or for any intellectual property rights connected with them.

You accept that Softi Ltd. may refuse to use or remove your User Content for any reason.

If you change your mind about sharing your User Content, or you do not want Softi Ltd to contact you about User Content again, please opt out by contacting our customer services team.

Softi Ltd. reserves the right to alter these Terms and Conditions without warning.

Ratings & Reviews Terms and Conditions

These Terms of Use govern your conduct associated with the Customer Ratings and Review service offered by Softi Ltd. (the “CRR Service”). To the extent of any conflict between Softi Ltd.’s Privacy Policy and these Terms of Use, these Terms of Use shall control with respect to the CRR Service.

By submitting any content to Softi Ltd., you represent and warrant that:

you are the sole author and owner of the intellectual property rights there to.
all “moral rights” that you may have in such content have been voluntarily waived by you.
all content that you post is accurate.
you are at least 18 years old.
use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.

You further agree and warrant that you shall not submit any content:

that is known by you to be false, inaccurate or misleading;
that infringes any third party’s copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
that violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
that is, or may reasonably be considered to be, defamatory, libellous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
for which you were compensated or granted any consideration by any third party;
that includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
that contains any computer viruses, worms or other potentially damaging computer programs or files.

You agree to indemnify and hold Softi Ltd. (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers. limited to harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys” fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.

For any content that you submit, you grant Softi Ltd. a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.

All content that you submit may be used at Softi Ltd.’s sole discretion. Softi Ltd. reserves the right to change, condense or delete any content on Softi Ltd.’s website that Softi Ltd. deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. Softi Ltd. does not guarantee that you will have any recourse through Softi Ltd.to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, Softi Ltd. reserves the right to remove or to refuse to post any submission for any reason. You acknowledge that you, not Softi Ltd., are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Softi Ltd., its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.

By submitting your email address in connection with your rating and review, you agree that Softi Ltd.and its third party service providers may use your email address to contact you about the status of your review and other administrative purposes.

Ratings and reviews left on any of our products are the opinion of Softi Ltd. customers. Softi Ltd. does not endorse these views, nor should they be regarded as health claims or medical advice.

Subscribe & Save Terms and Conditions

Subscribe & Save is a subscription service offered by Softi Ltd.

Softi Ltd. reserves the right to change the repeat order benefits, the discount amount and free delivery offer at any time. Subscribe & Save items will ship automatically based on the frequency you select until you cancel. By placing your order you are authorising us to charge your card for future orders at the frequency you have selected.

Eligible Purchases

Only items marked with the ‘Subscribe & Save’ on product pages will qualify for Subscribe & Save benefits.

Termination

We may terminate your subscription at our discretion without notice. If we do so you will only be charged for orders that have been dispatched to you.

WEBSITE DISCLAIMER:

Last updated February 17, 2023

The information provided by Softi Ltd. (“we”, “us” or “our”) on www.softi.io (the “Site”) is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability of completeness of any information on the Site.

UNDER NO CIRCUMSTANCE SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE IF ANY KIND INCURRED OF THE USE OF THE SITE OR RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE. YOUR USE OF THE SITE AND YOUR RELIANCE ON ANY INFORMATION ON THE SITE IS SOLELY AT YOUR OWN RISK.